Artificial Intelligence

Both Zendesk and Intercom have integration libraries, and you can also use a connecting tool like Zapier for added integrations and add-ons. Because of the app called Intercom Messenger, one can see that their focus is less on the voice and more on the text. This is fine, as not every customer support team wants …

Zendesk vs intercom Features And Pricing Read More »

In the event of a medical emergency, chatbots can instantly provide doctors with patient information such as medical history, allergies, past records, check-ups, and other important details. They are conversationalists that run on the rules of machine learning and development with AI technology. AI chatbots are aiding medical research by collecting and analyzing large amounts …

Healthcare Chatbots: Features & Benefits Read More »